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Varun Saxena
Reviewed at Samreena Interior DesignWe got our kitchen and drawing room renovated in a month of June 2023, they took all our money saying they need to give it to labour so that further things can be done and didn't complete all the work, it's been 1 year since then. After receiving the complete payment, they have not completed anything that was pending and not repaired anything which was improper/not functional. They gave us confirmation and asked us to trust them that they will complete all the work and things pending however there has been no action taken by them additionally they gave us guarantee on all the material and fixtures that has been incorporated in our home and ensured us that they will make all the necessary adjustments in case anything is not functional for example chimney which is very noisy they said that there is a part missing in it and they'll fix it but it hasn't been done yet, sink in the kitchen has been sunk from its original position as it was not fixed properly, RO/water purifier that they have installed in the modular kitchen setup has stopped working at least 10-15 times since then which we had to get that repaired repeatedly by ourselves, LED lights installed in the falls ceiling has started fluctuating from past few months, the wallpaper was applied in the entire wall and was left as their calculation of the wallpaper was wrong and they did not bother to get some more wallpaper to put over the wall to complete it, instead whatever wallpaper was left was pasted on the back of the door just to utilize the insufficient wallpaper. They promised to get us wall center piece however there is no sign of it yet, the modular kitchen doors has already started to falling off, the wall mounted corner piece that they were supposed to complete is still incomplete and the lighting of corner is very improper and was not what we expected and ironically it is still not wall mounted. It looks like an unfinished home with zero knowledge of interior, civil and plumbing, the wooden flooring on the corners/skirting on the corners is unfinished and can hurt anyone. We are extremely disappointed and tired of unlimited reminders and pleads that we have made to the supervisor Suhel Ahmad and every time he either promises to complete and to give him some time to get back to us or completely ignores our calls and messages. We would never recommend to take any services from them and anyone who is reading this, we sincerely request to save yourself and not indulging with them for any services. It’s been like a complete trauma for us for almost a year now.
14-May-2024